Frequently Asked Questions
Simple answers to help you choose and care for your Lehtiva products.
Products
What makes Lehtiva different?
Lehtiva believes skincare doesn't need unnecessary complexity. We focus on simple, thoughtfully selected ingredients and carefully crafted formulas.
Every ingredient should earn its place.
What's the difference between Body Balm and Body Butter?
Both are rooted in the same Lehtiva philosophy, but they offer a different texture and experience.
Body Balm is rich, smooth, and concentrated—ideal for targeted application and those who prefer a richer texture.
Body Butter is whipped, soft, and airy—ideal for easy, all-over application and those who prefer a lighter texture.
Neither is better. They're simply two different ways to experience Lehtiva.
What does "unscented" mean?
Unscented means no fragrance or essential oils have been added to the formula.
Because our products are made with naturally derived ingredients, you may still notice a subtle natural aroma.
Why can Body Butter change texture?
Lehtiva Body Butter is whipped, giving it its soft and airy texture.
Warm temperatures may cause the butter to soften or melt. When it cools again, its appearance or whipped texture may change. This is a natural characteristic of a whipped, water-free product.
Ingredients
What ingredients do you use?
We use a carefully selected group of ingredients across our formulas, including:
- Grass-fed & grass-finished tallow
- Organic unrefined cold-pressed jojoba oil
- Calendula-infused organic almond oil
- Organic lavender oil
- Vanilla-infused organic jojoba oil
- Frankincense oil
The exact ingredients vary by product. Please check each product page for its complete ingredient list.
Is your tallow grass-fed and grass-finished?
Yes. We use grass-fed & grass-finished tallow in our products.
Which products contain essential oils?
Some of our scented varieties contain essential oils.
Please check the individual product page and ingredient list for the exact formula of each product.
Which product contains almond oil?
Our Calendula Tallow Balm contains calendula-infused organic almond oil.
ALLERGEN INFORMATION: Contains almond oil (tree nut).
Use & Care
How do I use Lehtiva products?
Start with a small amount and warm it between your hands or against the skin. Massage gently onto clean skin.
Our formulas are concentrated, so a little can go a long way.
How should I store my Balm?
Store your product in a cool, dry place away from direct sunlight and excessive heat.
What happens if my Body Butter melts or softens?
Warm temperatures can soften or melt a whipped Body Butter.
If this happens, allow it to cool completely before using it. The product may no longer have exactly the same whipped appearance after cooling, but this is a normal characteristic of whipped products.
Are Lehtiva products suitable for sensitive skin?
Everyone's skin is different. We recommend reviewing the complete ingredient list before use and performing a patch test when trying a new product.
Discontinue use if irritation occurs.
Orders & Support
How long does shipping take?
Orders are typically processed within 1–3 business days.
Shipping times after processing may vary depending on your location and the shipping method selected at checkout.
What is your return policy?
Due to the nature of skincare products, we do not accept returns on opened items.
If your order arrives damaged or there is a problem with your order, please contact us so we can help.
How can I contact Lehtiva?
You can contact us through our Contact page.
We'll be happy to help with questions about products, ingredients, or your order.
Simple Ingredients. Thoughtful Care.
Integrity Over Excess.
Still have a question?
We're always happy to help. Please reach out through our Contact page.