we put some informations here which might helps with your general questions. feel free to write to us for any kind of query.
Frequently Asked Questions
What is beef tallow?
Beef tallow is a natural moisturizer rich in vitamins A, D, E, and K that helps nourish and protect the skin.
Is your tallow grass-fed?
Yes! We use high-quality grass-fed beef tallow in our products.
Are your products all natural?
We use carefully selected natural ingredients with no unnecessary fillers.
Is it safe for sensitive skin?
Our products are made with gentle ingredients, but we recommend doing a patch test before first use.
Can I use it on my face?
Yes! Our balms are gentle enough for both the face and body.
How should I store my balm?
Keep it in a cool, dry place away from direct sunlight. If it softens in warm weather, simply let it cool before using.
How long will my order take to ship?
Orders are typically processed within 1–3 business days.
Do you accept returns?
Due to the nature of skincare products, we do not accept returns on opened items. If your order arrives damaged, please contact us.
How can I contact Lehtiva?
Email us anytime through our Contact page, and we'll respond as soon as possible.